Terms, Conditions and Privacy

This web site is owned and operated by FancyDressCoz. If you have any suggestions or comments or if you need to contact us, please email us using the link on the contact page or use the details below.

Our Contact details:

Unit C
Barnmeadow Lane
Great Harwood
Blackburn BB6 7AB

Unfortunately, we do not currently send orders to customers from outside the UK.

The costs for delivery within the UK are listed on our carriage page here.

These charges apply to UK Mainland only.

We aim to dispatch all orders within two working days of receipt of your order.

We reserve the right to end our free shipping offer at any time and you will be notified before your order is processed if this is the case.

All items are sent using a signed for service. This means that someone will have to be at the specified delivery address to receive your order.

The section titled "special delivery instructions" is intended for people whose delivery address may be difficult to find, not as a way of circumventing our requirement that the item be signed for at destination.

You must inform us within seven working days if you believe the goods to be lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Credit Card Security

All of our online credit card transactions are processed safely and securely by Paypal payment processing system. To ensure your security we do not store any credit card details on any of our systems.

Reaching Us

Unit C
Barnmeadow Lane
Great Harwood
Blackburn BB6 7AB

Privacy Policy

We do not disclose buyers' information to third parties.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process.

You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third parties for goods delivery purposes.

To see more about cookies, please read our full Cookie Policy by clicking here.

Returns Policy

For our full returns policy please see the information page by clicking here.